We are supplying a hotspot for 270 people on a week conference. I printed a thousand voucher!
The problem is that the time keeps counting even though the client logged out. In usermanager it shows the right time left over but when the client logs in and out again the status box of the hotspot shows a different time!!
I tried different settings with the idle and keepalive timeouts but it doesn’t make a difference. Even if the hotspot logs you out automatically it keeps on counting untill the time is used up and then the client can’t log in again.
This is really a serious error! Can anyone please help. Is there any settings I missed?
this is not an error - it is a feature. It is made so that you create a vouchure (ticket) for a user with 24h credit time for exapmle. This ticket can be activated right away or after some time (after few days). It will be activated when the user logins the first time using that ticked. At that moment when he logins for the first time the countdown of the credit time is started. The user logs in and is active for 12h and then logs out. Even he has logged off the countdown is still running - it means after 12h the user will not be able to login again because the 24h credit time is reached.
If you want to make it so the user could use these 24h for longer time, for example, 1h each day for one month. Then you should create a user with credit time 30days, but uptime-limit=24h.
We are working to make it more simplier so you could have uptime-limit for the credit section.
Ok. Then what is the credit option for? Credit sounds to me like money and time I sell to the client. The meaning here is the period in which the client can use his uptime?
There is no option to enter uptime when you want to add a batch!!