Data Delivery Failure

I have a strange situation which I have been trying to get to the bottom of for over 4 months now.
AS a result we have not launched due to this problem being the norm rather than the occasional problem…
I have asked numerous technicians questions pertaining to my situation but they all declare I have a unique situation which none have seen or heard of…


To begin with, I am experiencing these issues whether I am using 2.4Ghz OR 5.8Ghz bands.
What is a real pisser is I go to each clients site and perform a site survey using identical equipment mounted on a 3’ TriPod and 5’ Mast and all of the sites surveyed out fine.
Most sites will display the characteristics defined below after mounting the antenna to the clients home [high or low mounting elevation doesn’t matter].

System information

AP Side
AIRMatrix (OEM Ikarus) Hi-Power 400mw Ubiquite base stations.
Encryption: WPA2 PSK tkip
Preamble: short
Sectors: 16db 120 degree VPOL & HPOL PW [2 opposing POLS per tower]


Client Side
RB112/ Wistron CM9 a/b/g wireless card 65mw
Encryption: WPA2 PSK tkip
Preamble: Long (when I use short setting client won’t connect to ess)
Antenna: PW ROO2 15 & 24db V OR H POL According to desired AP


I have clients that are 3-12 miles out from the AP, some clients work and others I have attempted installing fail due to the following event:

I can establish a connection of -73 from 12 miles from an AP [19db ROO2] with a noise floor of -101.
When I run the survey I can see the desired AP and can connect.
After connecting to the ess, I open Wireless → Interface → WLAN and then select the Traffic Tab.
What happens here is wierd: While viewing the Traffic of the client device the unit remains “connected to ess” but the Traffic will drop to “0” on both TX & RX side on a fairly regular basis.
When this is happening and if I open a web-browser it will indicate there is no service available.

I have tried other Wistron CM9 wireless cards, new U.fl pigtails inside the client antenna, different RB112/CM9 systems which work perfectly for surveying a clients site but still suffer this situation when mounted to a clients home.

If this were a TI or RF interference issue then the other operators in my area would be suffering the same issues but are not!

Can anyone help me please???
I’m going totally insame trying to establish a reliable system considering this problem.

Thanking you in advance for your help and input.

does the MT log indicate any wireless trouble? Not sure about the logging abilities of Ikarus but it would be interesting to compare what they say. Also have you tried an MT AP to MT client?

When I view the log it shows the connection to the desired AP was successfull.
I have the MT client device to log debug, wireless, critical, info, error.

Today I am going to speak with an Ikarus tech to see if I can attain access to the logs for it.

With respect to trying a MT AP…
I do have a new test AP employing the RB-532 and a Ubiquite XR2.
THis AP is pinned to run on 12VDC and is set to operate in the 2Ghz-10Mhz scheme.

Yesterday I could scan the AP but my client device wasn’t wanting to connect, so I am making sure I didin’t suffer dislexia during setup of the AP.
Today more experimentation will continue witht eh new MT AP.

But I really would like to see if I can find the actual cause of the Ikarus/MT debacle if possible?


What do you think?