my software version is 6.43.2,my machine is rb750gr3,my isp is China Telecom. I can get ipv6 when I use my pc by pppoe。
Enable dhcp debug logs to see what exactly is happening.
Do you confirm that the isp provide the ipv6?
And make sure that
1.“use ipv6” is yes in the pppoe profile.
2.only prefix is checked in the dhcpv6 client