We have a problem where a 4.2 file was uploaded to a 433 board but NOT REBOOTED. A power failure subsequently occurred and the RB upgraded from V3 to V4 but no-one was around to click the license upgrade box. Obviously after 72 hours it has stopped working.
Is there ANY way to get into the device and upgrade the license? I have connected via the serial port but there does not appear to be an option there related to the license.
Do I have to reinstall the device with NetInstall?
Will my old license still be valid or are we going to have to buy a new one?
I have successfully reinstalled to V3.30 using NetInstall. My V3 licence was still there and functional. I have now upgraded to 4.2 and upgraded the license as well. All good.
This exact same thing happened to me except I upgraded to v4 about 2 months ago and had updated the key. Then two days ago I log in through winbox and it says i have 24 hours to upgrade my key. I tried to update it in the pop up window but it kept failing. I also wasn’t able to contact support fast enough to get a new key so that it didn’t lock down. So the problem I am having now is that I cannot connect through the serial port to get netinstall to work. Nothing seems to come up on the hyperterminal screen when I reboot the routerboard and I have tried it with, and without, hardware flow control. I cannot seem to see the router with winbox by trying to see the mac address, or by putting in the old IP address. I would really appreciate any help at all with this, as this router is in a very important location. Thank you very much in advance for anything you can do for me.