Disconect mobile using Metal 2SHPn!!

hello all

I configure a mikrotik Metal 2SHPn hotspot for provide internet to mobiles

I have a problem, every 15seconds → 5minutes, the mobile loss the connection to router wireless.
i tested in my mobile at distance to router wireless 5 meter and have same problem.
this problem caused inconvenience to customers

I test all Frequency and the problem not solved

enable full logging for wireless topic on system logging rules to see te cause of disconection from ap perspective

maybe the cause is this

on wireless security profile check if Group key update is set to 5 minutes (default value)

maybe setting it to 60 minutes (maximum value) can help to discard this as a cause

i use
Mode: “static key requred”
key 0: “40bit wep”, “3838383838”
Transmit Key: “Key 0”

i have another sxt 2.4 same configuration in another place, and no have any problem

Jul/17/2015 23:43:46 wireless,info test: 70:1A:04:A1:C7:2D@wlan1-gateway: disconnected, received disassoc: unspecified (1)
Jul/17/2015 23:43:46 wireless,info test: wlan1-gateway: data from unknown device 70:1A:04:A1:C7:2D, sent deauth
Jul/17/2015 23:44:06 wireless,info test: 78:4B:87:47:69:B7@wlan1-gateway: disconnected, extensive data loss
Jul/17/2015 23:44:06 wireless,info test: wlan1-gateway: data from unknown device 78:4B:87:47:69:B7, sent deauth
Jul/17/2015 23:44:11 wireless,info test: wlan1-gateway: data from unknown device 78:4B:87:47:69:B7, sent deauth
Jul/17/2015 23:44:15 wireless,info test: 38:AA:3C:E0:C6:37@wlan1-gateway: disconnected, extensive data loss
Jul/17/2015 23:44:19 wireless,debug test: wlan1-gateway: 54:79:75:EE:75:1C attempts to associate
Jul/17/2015 23:44:19 wireless,debug test: wlan1-gateway: 54:79:75:EE:75:1C not in local ACL, by default accept
Jul/17/2015 23:44:19 wireless,info test: 54:79:75:EE:75:1C@wlan1-gateway: connected
Jul/17/2015 23:44:20 wireless,info test: 54:79:75:EE:75:1C@wlan1-gateway: disconnected, received disassoc: unspecified (1)
Jul/17/2015 23:45:06 wireless,info test: wlan1-gateway: data from unknown device 78:4B:87:47:69:B7, sent deauth
Jul/17/2015 23:45:17 wireless,info test: 20:64:32:89:A2:2A@wlan1-gateway: disconnected, extensive data loss
Jul/17/2015 23:45:19 wireless,debug test: wlan1-gateway: 70:1A:04:A1:C7:2D attempts to associate
Jul/17/2015 23:45:19 wireless,debug test: wlan1-gateway: 70:1A:04:A1:C7:2D not in local ACL, by default accept
Jul/17/2015 23:45:19 wireless,info test: 70:1A:04:A1:C7:2D@wlan1-gateway: connected
Jul/17/2015 23:45:21 wireless,info test: BC:85:1F:BE:CE:1F@wlan1-gateway: disconnected, received disassoc: sending station leaving (8)
Jul/17/2015 23:45:28 wireless,info test: B4:52:7E:34:7B:80@wlan1-gateway: disconnected, extensive data loss
Jul/17/2015 23:45:31 wireless,info test: wlan1-gateway: data from unknown device B4:52:7E:34:7B:80, sent deauth
Jul/17/2015 23:45:31 wireless,info test: wlan1-gateway: data from unknown device B4:52:7E:34:7B:80, sent deauth
Jul/17/2015 23:45:32 wireless,debug test: wlan1-gateway: B4:52:7E:34:7B:80 attempts to associate
Jul/17/2015 23:45:32 wireless,debug test: wlan1-gateway: B4:52:7E:34:7B:80 not in local ACL, by default accept
Jul/17/2015 23:45:32 wireless,info test: B4:52:7E:34:7B:80@wlan1-gateway: connected
Jul/17/2015 23:45:35 wireless,debug test: wlan1-gateway: 54:79:75:EE:75:1C attempts to associate
Jul/17/2015 23:45:35 wireless,debug test: wlan1-gateway: 54:79:75:EE:75:1C not in local ACL, by default accept
Jul/17/2015 23:45:35 wireless,info test: 54:79:75:EE:75:1C@wlan1-gateway: connected
Jul/17/2015 23:45:37 wireless,debug test: wlan1-gateway: BC:85:1F:BE:CE:1F attempts to associate
Jul/17/2015 23:45:37 wireless,debug test: wlan1-gateway: BC:85:1F:BE:CE:1F not in local ACL, by default accept
Jul/17/2015 23:45:37 wireless,info test: BC:85:1F:BE:CE:1F@wlan1-gateway: connected
Jul/17/2015 23:45:40 wireless,info test: wlan1-gateway: data from unknown device 78:4B:87:47:69:B7, sent deauth
Jul/17/2015 23:45:40 wireless,info test: wlan1-gateway: data from unknown device 78:4B:87:47:69:B7, sent deauth
Jul/17/2015 23:45:40 wireless,debug test: wlan1-gateway: 78:4B:87:47:69:B7 attempts to associate
Jul/17/2015 23:45:40 wireless,debug test: wlan1-gateway: 78:4B:87:47:69:B7 not in local ACL, by default accept
Jul/17/2015 23:45:40 wireless,info test: 78:4B:87:47:69:B7@wlan1-gateway: connected
Jul/17/2015 23:47:00 wireless,info test: 78:4B:87:47:69:B7@wlan1-gateway: disconnected, extensive data loss
Jul/17/2015 23:47:01 wireless,info test: wlan1-gateway: data from unknown device 78:4B:87:47:69:B7, sent deauth
Jul/17/2015 23:47:03 wireless,info test: wlan1-gateway: data from unknown device 78:4B:87:47:69:B7, sent deauth
Jul/17/2015 23:47:03 wireless,info test: wlan1-gateway: data from unknown device 78:4B:87:47:69:B7, sent deauth
Jul/17/2015 23:47:03 wireless,debug test: wlan1-gateway: 78:4B:87:47:69:B7 attempts to associate
Jul/17/2015 23:47:03 wireless,debug test: wlan1-gateway: 78:4B:87:47:69:B7 not in local ACL, by default accept
Jul/17/2015 23:47:03 wireless,info test: 78:4B:87:47:69:B7@wlan1-gateway: connected
Jul/17/2015 23:47:45 wireless,debug test: wlan1-gateway: 24:DB:ED:29:25:28 attempts to associate
Jul/17/2015 23:47:45 wireless,debug test: wlan1-gateway: 24:DB:ED:29:25:28 not in local ACL, by default accept
Jul/17/2015 23:47:45 wireless,info test: 24:DB:ED:29:25:28@wlan1-gateway: connected
Jul/17/2015 23:48:10 wireless,info test: 24:DB:ED:29:25:28@wlan1-gateway: disconnected, extensive data loss
Jul/17/2015 23:48:20 wireless,debug test: wlan1-gateway: 24:DB:ED:29:25:28 attempts to associate
Jul/17/2015 23:48:20 wireless,debug test: wlan1-gateway: 24:DB:ED:29:25:28 not in local ACL, by default accept
Jul/17/2015 23:48:20 wireless,info test: 24:DB:ED:29:25:28@wlan1-gateway: connected
Jul/17/2015 23:48:34 wireless,info test: BC:85:1F:BE:CE:1F@wlan1-gateway: disconnected, received disassoc: sending station leaving (8)
Jul/17/2015 23:48:38 wireless,debug test: wlan1-gateway: BC:85:1F:BE:CE:1F attempts to associate
Jul/17/2015 23:48:38 wireless,debug test: wlan1-gateway: BC:85:1F:BE:CE:1F not in local ACL, by default accept
Jul/17/2015 23:48:38 wireless,info test: BC:85:1F:BE:CE:1F@wlan1-gateway: connected
Jul/17/2015 23:48:46 wireless,info test: 24:DB:ED:29:25:28@wlan1-gateway: disconnected, extensive data loss
Jul/17/2015 23:48:50 wireless,info test: 78:4B:87:47:69:B7@wlan1-gateway: disconnected, extensive data loss
Jul/17/2015 23:48:50 wireless,info test: wlan1-gateway: data from unknown device 78:4B:87:47:69:B7, sent deauth
Jul/17/2015 23:48:56 wireless,debug test: wlan1-gateway: 24:DB:ED:29:25:28 attempts to associate
Jul/17/2015 23:48:56 wireless,debug test: wlan1-gateway: 24:DB:ED:29:25:28 not in local ACL, by default accept
Jul/17/2015 23:48:56 wireless,info test: 24:DB:ED:29:25:28@wlan1-gateway: connected
Jul/17/2015 23:49:00 wireless,info test: 5C:B5:24:B2:BE:71@wlan1-gateway: disconnected, extensive data loss
Jul/17/2015 23:49:17 wireless,info test: wlan1-gateway: data from unknown device 78:4B:87:47:69:B7, sent deauth
Jul/17/2015 23:49:18 wireless,debug test: wlan1-gateway: 78:4B:87:47:69:B7 attempts to associate
Jul/17/2015 23:49:18 wireless,debug test: wlan1-gateway: 78:4B:87:47:69:B7 not in local ACL, by default accept
Jul/17/2015 23:49:18 wireless,info test: 78:4B:87:47:69:B7@wlan1-gateway: connected
Jul/17/2015 23:49:20 wireless,info test: 24:DB:ED:29:25:28@wlan1-gateway: disconnected, extensive data loss
Jul/17/2015 23:49:23 wireless,info test: BC:85:1F:BE:CE:1F@wlan1-gateway: disconnected, received disassoc: sending station leaving (8)
Jul/17/2015 23:49:31 wireless,debug test: wlan1-gateway: 24:DB:ED:29:25:28 attempts to associate
Jul/17/2015 23:49:31 wireless,debug test: wlan1-gateway: 24:DB:ED:29:25:28 not in local ACL, by default accept
Jul/17/2015 23:49:31 wireless,info test: 24:DB:ED:29:25:28@wlan1-gateway: connected
Jul/17/2015 23:49:37 wireless,info test: wlan1-gateway: data from unknown device 5C:B5:24:B2:BE:71, sent deauth
Jul/17/2015 23:49:37 wireless,info test: wlan1-gateway: data from unknown device 5C:B5:24:B2:BE:71, sent deauth
Jul/17/2015 23:49:38 wireless,debug test: wlan1-gateway: 5C:B5:24:B2:BE:71 attempts to associate
Jul/17/2015 23:49:38 wireless,debug test: wlan1-gateway: 5C:B5:24:B2:BE:71 not in local ACL, by default accept
Jul/17/2015 23:49:38 wireless,info test: 5C:B5:24:B2:BE:71@wlan1-gateway: connected
Jul/17/2015 23:49:55 wireless,info test: 24:DB:ED:29:25:28@wlan1-gateway: disconnected, extensive data loss
Jul/17/2015 23:50:06 wireless,info test: 54:79:75:EE:75:1C@wlan1-gateway: disconnected, extensive data loss
Jul/17/2015 23:50:06 wireless,info test: wlan1-gateway: data from unknown device 54:79:75:EE:75:1C, sent deauth
Jul/17/2015 23:50:06 wireless,debug test: wlan1-gateway: 24:DB:ED:29:25:28 attempts to associate
Jul/17/2015 23:50:06 wireless,debug test: wlan1-gateway: 24:DB:ED:29:25:28 not in local ACL, by default accept
Jul/17/2015 23:50:06 wireless,info test: 24:DB:ED:29:25:28@wlan1-gateway: connected
Jul/17/2015 23:50:07 wireless,info test: wlan1-gateway: data from unknown device 54:79:75:EE:75:1C, sent deauth
Jul/17/2015 23:50:08 wireless,info test: 78:4B:87:47:69:B7@wlan1-gateway: disconnected, extensive data loss
Jul/17/2015 23:50:08 wireless,info test: wlan1-gateway: data from unknown device 78:4B:87:47:69:B7, sent deauth
Jul/17/2015 23:50:14 wireless,debug test: wlan1-gateway: 54:79:75:EE:75:1C attempts to associate
Jul/17/2015 23:50:14 wireless,debug test: wlan1-gateway: 54:79:75:EE:75:1C not in local ACL, by default accept
Jul/17/2015 23:50:14 wireless,info test: 54:79:75:EE:75:1C@wlan1-gateway: connected
Jul/17/2015 23:50:31 wireless,info test: 24:DB:ED:29:25:28@wlan1-gateway: disconnected, extensive data loss
Jul/17/2015 23:50:38 wireless,info test: wlan1-gateway: data from unknown device 78:4B:87:47:69:B7, sent deauth
Jul/17/2015 23:50:42 wireless,debug test: wlan1-gateway: 24:DB:ED:29:25:28 attempts to associate
Jul/17/2015 23:50:42 wireless,debug test: wlan1-gateway: 24:DB:ED:29:25:28 not in local ACL, by default accept
Jul/17/2015 23:50:42 wireless,info test: 24:DB:ED:29:25:28@wlan1-gateway: connected
Jul/17/2015 23:51:06 wireless,info test: 24:DB:ED:29:25:28@wlan1-gateway: disconnected, extensive data loss
Jul/17/2015 23:51:17 wireless,debug test: wlan1-gateway: 24:DB:ED:29:25:28 attempts to associate
Jul/17/2015 23:51:17 wireless,debug test: wlan1-gateway: 24:DB:ED:29:25:28 not in local ACL, by default accept
Jul/17/2015 23:51:17 wireless,info test: 24:DB:ED:29:25:28@wlan1-gateway: connected
Jul/17/2015 23:51:34 wireless,info test: wlan1-gateway: data from unknown device 78:4B:87:47:69:B7, sent deauth
Jul/17/2015 23:51:45 wireless,info test: 24:DB:ED:29:25:28@wlan1-gateway: disconnected, extensive data loss
Jul/17/2015 23:51:46 wireless,debug test: wlan1-gateway: 24:DB:ED:29:25:28 attempts to associate
Jul/17/2015 23:51:46 wireless,debug test: wlan1-gateway: 24:DB:ED:29:25:28 not in local ACL, by default accept
Jul/17/2015 23:51:46 wireless,info test: 24:DB:ED:29:25:28@wlan1-gateway: connected
Jul/17/2015 23:52:16 wireless,debug test: wlan1-gateway: 24:DB:ED:29:25:28 attempts to associate
Jul/17/2015 23:52:16 wireless,info test: 24:DB:ED:29:25:28@wlan1-gateway: reassociating