Dropped packets I need help I search losts of mikrotik in Google

I need help I will give online support please help me

I don’t know about mikrotik I have 150user I buy mikrotik 2gb ram one gay he is configured but now bandwidth is not going to high and lots of packets are dropped customer complaints I need to configure best configurations please help me I have 250 mb download and 50mb upload speed pcq for all applied like this 4mb download and 2 mb upload

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