email error

RouterOS General
1

Hi to all, sorry to bug you with a questin like this. But I don’t know how and where to go from here.

I’ve set the router to send an email message if it can’t ping a device. But I get an error message that says ‘system error Error sending e-mail: abnormal termination (time out)’

Where can I find more detailed logs to see what could be the cause. I tested it with another SMTP server and it worked fine but the SMTP server I’m trying to use does not work. If I do a telnet to the smtp server and send an email that way it works fine.

any ideas please

Thanks

2

Unfortunately there is no debug output for the email tool to allow you to see what’s going wrong. The best you can do is telnet to the server from the router itself and/or send through an SMTP server you have control over, thus you can look at the SMTP logs to get more specific error information. Most SMTP servers allow you to see the details of the SMTP protocol interaction.

3

Actually there is:
/system logging action add name=email;
/system logging add action=email topics=e-mail

4

Ah, well I stand corrected.

5

Hi,

I cant send email on 2.9.27. After Update to 2.9.43 it works. So
first make sure you’ve the newest version.

wiki has an example sending backups.

Stefan

6

Thanks for this. I tried it but sadly there is not topic ‘e-mail’. What can I do? Thanks so much.