Email notification - The Dude v. 3.4

RouterOS The Dude
1

Hi guys,

I have the dude 3.4 installed on one machine that is used to monitor our network and when I have configured the email notification to send emails

I added the IPs of primary and secondary email servers and the from email address in Settings and in email notification I added my email in To and couble of my colleagues in CC. The problem is it does not send any email whenever an event happen, all other notifications are working fine except the email.

I tried to troubleshoot the problem and I found that when I try to test the email notification I get “timeout” as a response in red at the bottom of the email notification window.When I use ping tool to ping both email servers I get a reply so it is not a reachablilty problem which I have here, so what does “timeout” means?

One other question, what does “Server” in email notification window stands for, I mean which server does it mean, is it the mail server or the dude server?? And if it means the email server, if I configured email server in the Settings General tab do I need to add it again here?

Anyone faced such a problem and knows how to fix it?

2

Hi;
I’m only replying to keep this thread alive… I have exactly the same scenario, and exactly the same questions as you. No Userguides or Howtos exist for this App anywhere that I could find.

Maybe pls others that also wonder about this, also reply and keep this thread alive until Somebody will come to our rescue

Go Well

3

A couple things:

  • Does the email server require user authentication? If so, it won’t work from Dude as there is no way of entering that information.
  • You don’t need any address in the “Server” field of an email notification, it will pick from defaults. It’s only if you need that notification to send email to a different server.

Best regards,

4

Thank you, much appreciated… On my side, my MailServer does require Authentication, so what I will look into is maybe using GMail or something like that, I will post here again as soon as I figures out which Free Webmail allows Sending via, without SMTP Authentication

Cheers for now

5

There is a guide to using Gmail with the dude…

http://forum.mikrotik.com/viewtopic.php?f=8&t=31779&start=0&hilit=gmail

6

You might also try running a RouterOS script as a notification:

/tool e-mail send

since RouterOS 3.21 does support email authentication:

What’s new in 3.21:

*) added authorization and TLS support to email tool;