Email Notifications - General Tab Missing!!!

First time setting up the dude… I’ve found several docs explaining how to set up email notifications, but they all tell me to hit Settings>General Tab
My problem is, under settings, there is NO General Tab to hit. What gives? Version 6.38, new install, just did discovery and nothing more.
Dude no General Tab.JPG

It is Notification in the polling tab.

I’ve looked there. You can add new email notifications, but you have to set up the SMTP on each and every new notification you create. There’s supposed to be a place to set a “Default SMTP Address” so you don’t have to do that every time you want to set up a new notification. I have a few hundred devices… I can’t feasibly make the time to do all that. Here’s a pic of the notification/polling tab
polling tab no default smtp.JPG

the global settings button is the top left not in the middle… that is the per map button. both buttons should have a general tab though so something is wrong.

I have the same issue on 3.85.5

can someone post a valid guide to configure email notification in dude?

I have set the fields but the mail doesnt arrive.

I have set DNS name of server
port
TLS etc but no mail arrives.

Maggiore81,

We use Email notification in Dude v6 using our internal mail server with very simple setup.
Now I have tested Dude v6 with Gmail.

Please see attached image of the probe and received test message:

Please refer to the Use SMTP settings to send mail from a printer, scanner, or app in order to setup appropriate Server port

Thank you!

Thank you.
I have tried with aruba (italian isp) but it doesnt work

port 587 TLS
doest work at all :frowning:

In the attachmenet I try to send an email to monitor@spadhausen.com mailbox using plaintext (supported by ISP)
test.jpg

Maggiore81

Your ISP is used as a relay host (smtp.aruba.it)?

What do you see in RouterOS logs?

log  print

Enabling of mail logs also can help to get more information:

system logging add topics=e-mail action=memory

Did you tried to send email with such setting using another mail client from different host in your network, for example mailsend?

Thank you!

on the RB, in the field server is 0.0.0.0

I try to set the ip address instead than name but UNABLE TO CONNECT TO SERVER

Maggiore81,

It seem that we should ignore 0.0.0.0

What do you see in RB logs when email test message sending failed?

Thank you!

error connecting to server

Maggiore81

  1. Does this RB have access to this server or can you ping ‘smtp.aruba.it’ from it?
  2. Can you try to send mail using mailsend from Windows host?
    Please find an example for Gmail, you can modify use with your ISP:
::
:: Send email notifications from cli via Gmail
::  
set mailsender=mailsend.exe  
set smtpsender=username@gmail.com
set smtpsenderfullname=User Name
set smtpserver=smtp.gmail.com
set smtpport=465
set smtpuser=username@gmail.com
set smtppwd="password"
set mailto=username@gmail.com
set subject="Test Subject"
set body="Text Body"
::
::
%mailsender% -smtp %smtpserver% -port %smtpport% -ssl -auth -user %smtpuser% -pass %smtppwd% -t %mailto% -f "%smtpsender%" -name "%smtpsenderfullname%" -v -sub %subject% -M %body%
::
pause
::