Hello everybody,
I got a problem when i receive email notifications from dude
first the mail i receive is like that : "Service [Probe.Name] on [Device.Name] is now [Service.Status] ([Service.ProblemDescription]) "
so i don’t know which server is down and why it’s down
and second i keep receiving alerts even if the server is up i still receive alert like 100 a day.
go to notifications, open your email notification.
The advanced tab has a “repeat count”. Set it to zero.
On the general tab, in the subject area, make sure there are no quotes around it.
bad - "Service [Probe.Name] on [Device.Name] is now [Service.Status] ([Service.ProblemDescription]) "
good - Service [Probe.Name] on [Device.Name] is now [Service.Status] ([Service.ProblemDescription])
I have upgraded to 3.4 and get the same notifications that worked in 3.x beta…
Here is what I have…
For the mail server instead of configuring it here on the notification I have it configured from the global settings on the top left, on the general tab.
Then on the polling tab I have a check next to notification.
My emails say, service ping on mydevice is now down. Not the Service [Probe.Name] on [Device.Name] is now [Service.Status].