When trying to export the settings of my router, I‘m getting an error:
/ export
Error:
#error exporting /system routerboard mode-button
When navigation to this settings, it displays following:
/system routerboard mode-button print
error - contact MikroTik support and send a supout file (2)
Whats going on? What’s this?
Some information about my router:
RouterOS 6.40.1
Model: CCR1009-7G-1C-1S+
Firmware-Type: tilegx
Firmware: 3.39
I have same problem with 2 CCR1072 NEW.
Same operation in two units: Open box, mount my new CCR, upgrade RouterBoot and RouterOS to last version, reset configuration to default and:
[admin@MikroTik] > /export
# jan/02/1970 00:02:07 by RouterOS 6.40.2
# software id = FQ9P-KMI3
#
# model = CCR1072-1G-8S+
# serial number = 727206XXXXXX
#error exporting /system routerboard mode-button
[admin@MikroTik] > /system routerboard mode-button print
error - contact MikroTik support and send a supout file (2)
[admin@MikroTik] >
Two units are new, no configuration, reset to defaults and same problem.
Please provide export from other device where you do not see this problem.
Are you sure that it is running on 6.40.x or 6.41rc version?
Come on, it is not a problem isn’t it? It displays an error when export encounters this particular item but other than that it works fine.
It is merely a cosmetic issue during normal use.
It is correct, not a mistake, but in a new core installation with 2 Mikrotik top router does not give the best image that nothing else export tells you that something is not right.
I use stable tree, no it’s good idea use release candidate for router in production:
[admin@MikroTik] > /system package print
Flags: X - disabled
# NAME VERSION SCHEDULED
0 routeros-tile 6.40.2
1 system 6.40.2
2 ipv6 6.40.2
3 X wireless 6.40.2
4 X hotspot 6.40.2
5 dhcp 6.40.2
6 mpls 6.40.2
7 routing 6.40.2
8 ppp 6.40.2
9 security 6.40.2
10 advanced-tools 6.40.2
[admin@MikroTik] > /system routerboard print
routerboard: yes
model: CCR1072-1G-8S+
serial-number: 727206XXXXXX
firmware-type: tilegx
factory-firmware: 3.33
current-firmware: 3.39
upgrade-firmware: 3.39
[admin@MikroTik] > /system routerboard mode-button print
error - contact MikroTik support and send a supout file (2)
[admin@MikroTik] >
This it’s a solutions from support:
Hello,
This issue is already fixed in the latest 6.41rc version of RouterOS.
Please use the “check for updates” button in your configuration interface to upgrade.
It tells me to put an RC version for a core in production?
Please post the REAL PROBLEM that you have with it.
There is no point in going on and on about a cosmetic problem that has been fixed in a future release candidate.
You are free to choose between installing that release candidate or keeping the current stable version.
Support did tell you that problem is fixed in 6.41rc version. Upgrade or not is up to you.
This indeed is simple cosmetic issue. You can even import such command on another device since it will be recognized as a CLI comment.
I encounter the same problem with 6.40.2
Please fix it
tq
/export
/system ntp server
set enabled=yes
#error exporting /system routerboard mode-button
Everyone - this problem is already fixed. Fix is included in 6.41rc version. Fix will be also included in other channel RouterOS releases starting from 6.40.3.
https://forum.mikrotik.com/viewtopic.php?f=21&t=123936&start=50#p613902
Hello everybody
Using version 6.49.8 in CCR1009 and…
While exporting…
/system routerboard reset-button
set enabled=no hold-time=0s..1m on-event=""
#error exporting /system upgrade mirror
Can you help me?