“ERROR: file not found” during the attempt to renew license on CHR

RouterOS Virtualization
1

Hi!
A strange error occurred during the attempt to renew license on my new CHR.
When I tried to renew the license in WinBox, the error code appeared “ERROR: file not found” and I got a similar error in the terminal.
I tried to generate a new ID, but the same error occurred again.
I searched the forum before posting this in search of similar errors, but without the results.
Error file not found.jpg

2

Hello,

i dont even have menu to renwe key. can you please xplain how to make my software ID visibe in my Mirktik account to transfer licenses: