Error sending Email AUTH method not support

Since the update to 6.33.3 I have not been able to send my scheduled email. I can however, go into tools-email and send email successfully through that window. When using the terminal I always get "Error sending email AUTH method not supported. Here is my script:

/tool e-mail send file=flash/email_backup.backup to=“email@mydomain.com” body=“See attached file” \ subject=“$[/system identity get name] $[/system clock get time] $[/system clock get date] Backup”

I am using an internal exchange server on port 25 no tls. I can send a test email and add the file in the send email window without user and password set and it sends ok(it doesn’t get the system name, time or date). The script will not work at all no matter if I add from, user, password, server etc- in fact, if I add server it responds with DNS resolve failed.

Any ideas what I need to change?

Please try to add email debugging:

/system logging add topics=e-mail,debug

Run email send command from terminal, and with scheduler, look at the log output.

Also please check if server address is still the same in /tool e-mail print

My settings are still in there. here is the log first one failed from a terminal window, the second one successful from the email, send email window:


09:34:59 system,info log rule added by

09:36:27 e-mail,debug recv: 220 SMTP OK
09:36:27 e-mail,debug send EHLO [192.168.0.1]
09:36:27 e-mail,debug recv: 250-xxxx.xxxxx.com Hello [192.168.0.1]
09:36:27 e-mail,debug recv: 250-SIZE 10485760
09:36:27 e-mail,debug recv: 250-PIPELINING
09:36:27 e-mail,debug recv: 250-DSN
09:36:27 e-mail,debug recv: 250-ENHANCEDSTATUSCODES
09:36:27 e-mail,debug recv: 250-STARTTLS
09:36:27 e-mail,debug recv: 250-X-ANONYMOUSTLS
09:36:27 e-mail,debug recv: 250-AUTH NTLM
09:36:27 e-mail,debug recv: 250-X-EXPS GSSAPI NTLM
09:36:27 e-mail,debug recv: 250-8BITMIME
09:36:27 e-mail,debug recv: 250-BINARYMIME
09:36:27 e-mail,debug recv: 250-CHUNKING
09:36:27 e-mail,debug recv: 250-XEXCH50
09:36:27 e-mail,debug recv: 250-XRDST
09:36:27 e-mail,debug recv: 250 XSHADOW
09:36:27 system,e-mail,error Error sending e-mail : AUTH method not supported
09:36:27 e-mail,debug send RSET
09:36:32 e-mail,debug recv: 250 2.0.0 Resetting
09:36:32 e-mail,debug send QUIT
09:36:32 e-mail,debug recv: 221 2.0.0 Service closing transmission channel


09:37:23 e-mail,debug recv: 220 SMTP OK
09:37:23 e-mail,debug send EHLO [192.168.0.1]
09:37:23 e-mail,debug recv: 250-xxxx.xxxxx.com Hello [192.168.0.1]
09:37:23 e-mail,debug recv: 250-SIZE 10485760
09:37:23 e-mail,debug recv: 250-PIPELINING
09:37:23 e-mail,debug recv: 250-DSN
09:37:23 e-mail,debug recv: 250-ENHANCEDSTATUSCODES
09:37:23 e-mail,debug recv: 250-STARTTLS
09:37:23 e-mail,debug recv: 250-X-ANONYMOUSTLS
09:37:23 e-mail,debug recv: 250-AUTH NTLM
09:37:23 e-mail,debug recv: 250-X-EXPS GSSAPI NTLM
09:37:23 e-mail,debug recv: 250-8BITMIME
09:37:23 e-mail,debug recv: 250-BINARYMIME
09:37:23 e-mail,debug recv: 250-CHUNKING
09:37:23 e-mail,debug recv: 250-XEXCH50
09:37:23 e-mail,debug recv: 250-XRDST
09:37:23 e-mail,debug recv: 250 XSHADOW
09:37:23 e-mail,debug send MAIL FROM: <xxxx.xxxx@xxxx.com>
09:37:23 e-mail,debug recv: 250 2.1.0 Sender OK
09:37:23 e-mail,debug send RCPT TO: <xxxx.xxxx@xxxx.com>
09:37:23 e-mail,debug recv: 250 2.1.5 Recipient OK
09:37:23 e-mail,debug send DATA
09:37:23 e-mail,debug recv: 354 Start mail input; end with .
09:37:23 e-mail,debug send .
09:37:25 e-mail,debug recv: 250 2.6.0 <10cb172b-c25f-48a1-8a73-70dfbf275050@xxxx.xxxx.com> [InternalId=3686] Queued mail for delivery
09:37:25 e-mail,debug send QUIT
09:37:25 e-mail,debug recv: 221 2.0.0 Service closing transmission channel


I’ve tried many different commands, but I still cannot get an email to go through with a script, anybody have an idea?

Still having this problem, nobody has an idea?

It seems like the terminal command thinks you’re trying to use a username and password, even though you didn’t specify any on the command line. What happens if you specify user=“” and password=“” ?

I’ve tried putting in user and password, server and port. and a from address - it all gives me the same result.

It sends just fine from the email window, I’m at a loss on what to try in a script.

I have the same problem and Gmail send me the next mail.
The mail says that Google avoided my login because the app is not secure.