Support can make or break your business. I’m willing to bet that if you are this way inclined, your business is rather small.
IMO Mikrotik need to offer some type of enterprise support. Otherwise it makes products like their ‘carrier grade’ products worthless.
That’s why you charge for it and hire more people.
VMware and Cisco ring me in a matter of minutes if it’s a critical failure. Hours if it’s just high priority.
I couldn’t run my business without this, why is why Mikrotik is not really used within our core, only at customer sites.
Don’t get me wrong. I love the gear, it just needs better support. Generally it takes Mikrotik two weeks to come back to me with a support request. The answer is pretty much always “update to the newest version”. Then I never get a response back. That’s fine when I’m not paying for support, but there needs to be an option.
It would just be nice to know it’s on the cards somewhere down the line. Mikrotik are getting in to Juniper and Cisco territory now with the CCR’s. It seems only fitting.
1 not 64bit version for x86, but 64bit for 64bit…
64bit for what do more than x86? Memory limit 2GByte (RouterOS) or 4GByte (x86) is not sufficent for work…?
2 use squid or other, actual model of routerboard are not good for proxy, but for routing…
I made some research about caching on HTTPS, on my country (and I think obviously some others) are illegal because you broken SSL security and the users and the destination server do not know that…
I know what the answer for this is going to be, but it’s just to show that the issue is not getting anywhere even if you pretend it does not exist and people still need it.
OpenVPN version update OpenVPN support for UDP OpenVPN support for LZO
In openWRT running in MetaRouter it’s way too slow
I haven’t read all suggestions, but a simple way of filtering the log view on routeros would be nice. A way to only see a curtain PREFIX f.ex from the logfile while its running.