FTP Problem

I’m having a problem allowing clients to go to FTP sites.
It works fine if you put in FTP://username:password@url.com
but it doesn’t work if you go to say ftp://ftp.microsoft.com
It says server not found.

Any ideas?
Thanks

Do you use proxy?

I’ve got a proxy server set up on the MT but it still doesn’t pass when I try to use it. This is really blowing my mind.
:open_mouth:

Here is some more info. When running torch I see Rx Rate but no Tx Rate. This makes me think there is a problem in the return path possibly because of my local network being masqueraded??

This is maybe your firewall.

/ip firewall service-port

Enable FTP here.

If you have something in /ip firewall filter

try to disable all firewall rules and then enable one by one and check when the problem comes again. Then fix that rule.

Hey thanks,
I got it now. It was a bad jump in a service chain or should I say a forgotten jump. I do have a follow up question on the service ports. How do you add a service ports? We use DameWare and it’s host port is 6129 with callback port of 6132. I can’t get it to complet the socket.

Thanks!