Groove with radio TX Broken

Hi, For a long time use for our network client groove 5HN with a panel to be 23db. So far everything is ok, we have over 300 active installations. In the last delivery of October 50 pieces of groove less than 17 were with the radio Tx fails, ie scanning the groove sees the access point about 300 meters to-59dB , while the access point can not see the groove as the radio forward slightly. We tried to create a point-to-point distance of ten meters and in this way the grooves are working properly, but with signs of-45db, too high for a distance so small. The result seems to be that there is a supply of products with radio defective. Obviously we are carrying out tests of all groove as always with radio antenna connected and disabled, after it is inserted ssid and wpa key (the default configuration comes with base wlan1 disabled). We spedndo products to our supplier for a replacement. Do you have any thoughts on this? thanks :frowning:

Please email the seller to get replacement units. We would like to get these devices back, to see what caused the issue. You can copy mikrotik support in your email to the distributor (add CC) and make sure to include affected unit serial numbers.

Ok, I was hoping for some solution. Enter the material immediately. greetings Thomas

Can we use Groove with any other Antenna (Omni or Patch) of any other manufacturer. What is the Db of antennaa to use for 5 kilometer range???
Can u please help me…