I cannot connect my Canon wifi printer to my LAN with this device which connects me to my building’s network. Everything including Canon support suggest the problem is with the router rather than the printer as it connects easily using other routers to an ADSL2+ network. This printer is my network printer but it cannot ‘see’ the router when I try pressing the WPS button on the router. Please help but make the instruction detailed and simple as I am unfamiliar with this device.
Please start by sharing your configuration: /export hide-sensitive
Besides…Canon has a lot of printers…model would be useful.
another poster blaming the equipment and not the admin LOL.
concur need config!
another poster blaming the equipment and not the admin LOL.
Isn’t that what happens most of the times ?
I guess you did connect your printer to your ADSL Router using the WPS Function of the Router’s…
So, you can either do it in two ways, your Hap AC has a physical WPS button, so either press this button and within 2 minutes it will accept the printer…
Or you can use the push-button-virtual-only that is located in your Wireless Interface Facility…The function is the Same…
Note that you must have a password setup to your AP so that WPS works…
More info here: _https://wiki.mikrotik.com/wiki/Manual:Interface/Wireless#WPS_Server_
Thank you, erlinden and Zacharias for your replies. I also acknowledge anav’s reply but have to remark that I found it flippant and unhelpful and not what I expected in this or any other forum. I am not blaming the equipment but the configuration about which I know nothing and am reaching out for help.
First, erlinden: I’m sure that you mean well but the configuration of what, exactly? I did say that I’m a ‘newbie’ and I am not exactly ‘fluent’ in some of the language used in the IT world. Your reference in bold: /export hide-sensitive means nothing to me, I’m afraid. The printer in question is a PIXMA iP 7260 model that worked fine in other networks where I’ve used it as the network printer and is working fine in a network connected to the internet on an ADSL2+ connection. Perhaps I should add that my network includes a Windows 10 desktop, an Apple MacBook Pro with OS X Catalina, two iPads and two Android phones.
Next, Zacharias: I think your advice is probably ‘on the money’ but it will take me while to try it for effect.
My situation is that I’m in a building (in Australia) where the National Broadband Network’s connections are FTN rather than FTP fibre to the premises. The building owner has chosen to pay for an FTP connection and provides tenants with connection via wifi. He provides the hAP ac lite device so that we can set up our own individual LANs. The devices are configured by his network administrator who is a part-time tech. Support is therefore often a case of a protracted wait until the administrator has time to spare. I am trying to shorten the process by rectifying the problem myself. I have to switch over from my ADSL connected LAN to the hAP one then try the fixes. At least the proprietor is not charging me for using his system until I’ve fully established my LAN.
So if I understand this right: the hAP ac lite is client to landlord’s wireless system to provide you with internet. At the same time it acts as WiFi AP for you. This means that unit has been reconfigured from defaults and that makes possibilty of disabled WPS button a real one (some network admins consider WPS a bad thing and disable the feature even in more straight forward setups).
hAP ac lite has dual radio (both 2.4 GHz and 5 GHz), which one is used for upstream which one is used for your own WiFi? I somehow doubt you can use both for your own WiFi access, it would mean massive degradation of service for all tennants (personally I’d use 2.4GHz for internet distribution and leave 5GHz for tennants).
Regadless, if my speculation about disabled WPS button is true, you’d have to virtually press the WPS button on the correct wireless interface (from within management GUI of your unit). If you don’t have management access to “your” Mikrotik, then you’ll have to go into trouble of manually setting up wireless connection on your printer (apparently that’s only possible by temporarily connect to printer via USB cable and set wireless properties using configuration tool provided by Canon). Or wait for landlord to do it for you.
Thank you mkx. I think you are one the money here as my attempts to log into the router via a browser are consistently unsuccessful. When I type in 192.168.88.1 I eventually get a message that the address is not available and may be switched off or too busy. That tells me the tech has done more than tweak my router board for better performance
I’ll now try to find the Canon tool as you suggest or await the services of the part-time tech administrator, whichever occurs first. Under current conditions that may take a while.
I think this should be marked ‘Solved’
Stay safe, mkx et al and thanks again.