HAP ac not responding anymore

My HAP ac RB962UiGS-5HacT2HnT is not responding anymore. I noticed my pc no longer had any connection and checked the HAP ac.

It is turning on and if you insert a cable the LED is responding of the eth port.

-Tried a reset not working
-No MAC address in winbox
-Searched for several ways to reset or connect to it

Any other solutions I maybe can try?

Thanks in advance!

Factory reset should work here, if not, try netinstall

Hi CZFan,

Thanks for responding.

I tried both of them but are not working.