hAP ax lite LTE : Wifi high latency

Hi,
is it normal to get 30ms average when pinging my hAP ax lite using WiFi ?

Ping statistics for 192.168.88.1:
Packets: Sent = 500, Received = 500, Lost = 0 (0% loss)
Approximate round trip times in milli-seconds:
Minimum = 1.6 ms, Maximum = 182.4 ms, Average = 30.5 ms

No, it is absolutely not.

Maybe high interference or defective device? bad connection on the antennas (client or wap?)

hard to say, but If you are near the device, that should absolute not be normal.

Cheers

WEC

Hi,

device is new.
It has embedded antennas.
Is there any check by the device to change frequency if there are too many interference ?
After reboot, latency dropped to 15ms, that is still high compared to my other access point (5ms)

Can you export your config ? Maybe something that you configured is making this problem.

Have several of this routers and never experienced this problem.

To export config go to: Winbox → Terminal and there input: export file=anynameyouwish and press enter. Then go to Files where you will find your newly created file with .rsc extension.

Copy that to PC, open in notepad, remove sensitive information such as public ip, serial number, keys from VPNs etc.

Post it here using code function on the forum, icon: </>

thank you for your reply, here is the rsc file content :

# jan/19/2024 08:34:28 by RouterOS 7.8
# software id = SJID-4LWM
#
# model = L41G-2axD&FG621-EA
# serial number = REMOVED
/interface bridge
add admin-mac=78:9A:18:71:5A:CC auto-mac=no comment=defconf name=bridge
/interface lte
set [ find default-name=lte1 ] allow-roaming=no band=""
/interface wifiwave2
set [ find default-name=wifi1 ] channel.band=2ghz-ax .skip-dfs-channels=\
    10min-cac .width=20/40mhz configuration.mode=ap .ssid=MikroTik-715AD0 \
    disabled=no security.authentication-types=wpa2-psk,wpa3-psk
/interface list
add comment=defconf name=WAN
add comment=defconf name=LAN
/ip pool
add name=default-dhcp ranges=192.168.88.10-192.168.88.254
/ip dhcp-server
add address-pool=default-dhcp interface=bridge name=defconf
/port
set 0 name=serial0
/interface bridge port
add bridge=bridge comment=defconf interface=ether1
add bridge=bridge comment=defconf interface=ether2
add bridge=bridge comment=defconf interface=ether3
add bridge=bridge comment=defconf interface=ether4
add bridge=bridge comment=defconf interface=wifi1
/ip neighbor discovery-settings
set discover-interface-list=LAN
/interface list member
add comment=defconf interface=bridge list=LAN
add comment=defconf interface=lte1 list=WAN
/ip address
add address=192.168.88.1/24 comment=defconf interface=bridge network=\
    192.168.88.0
/ip dhcp-server network
add address=192.168.88.0/24 comment=defconf dns-server=192.168.88.1 gateway=\
    192.168.88.1
/ip dns
set allow-remote-requests=yes
/ip dns static
add address=192.168.88.1 comment=defconf name=router.lan
/ip firewall filter
add action=accept chain=input comment=\
    "defconf: accept established,related,untracked" connection-state=\
    established,related,untracked
add action=drop chain=input comment="defconf: drop invalid" connection-state=\
    invalid
add action=accept chain=input comment="defconf: accept ICMP" protocol=icmp
add action=accept chain=input comment=\
    "defconf: accept to local loopback (for CAPsMAN)" dst-address=127.0.0.1
add action=drop chain=input comment="defconf: drop all not coming from LAN" \
    in-interface-list=!LAN
add action=accept chain=forward comment="defconf: accept in ipsec policy" \
    ipsec-policy=in,ipsec
add action=accept chain=forward comment="defconf: accept out ipsec policy" \
    ipsec-policy=out,ipsec
add action=fasttrack-connection chain=forward comment="defconf: fasttrack" \
    connection-state=established,related hw-offload=yes
add action=accept chain=forward comment=\
    "defconf: accept established,related, untracked" connection-state=\
    established,related,untracked
add action=drop chain=forward comment="defconf: drop invalid" \
    connection-state=invalid
add action=drop chain=forward comment=\
    "defconf: drop all from WAN not DSTNATed" connection-nat-state=!dstnat \
    connection-state=new in-interface-list=WAN
/ip firewall nat
add action=masquerade chain=srcnat comment="defconf: masquerade" \
    ipsec-policy=out,none out-interface-list=WAN
/ipv6 firewall address-list
add address=::/128 comment="defconf: unspecified address" list=bad_ipv6
add address=::1/128 comment="defconf: lo" list=bad_ipv6
add address=fec0::/10 comment="defconf: site-local" list=bad_ipv6
add address=::ffff:0.0.0.0/96 comment="defconf: ipv4-mapped" list=bad_ipv6
add address=::/96 comment="defconf: ipv4 compat" list=bad_ipv6
add address=100::/64 comment="defconf: discard only " list=bad_ipv6
add address=2001:db8::/32 comment="defconf: documentation" list=bad_ipv6
add address=2001:10::/28 comment="defconf: ORCHID" list=bad_ipv6
add address=3ffe::/16 comment="defconf: 6bone" list=bad_ipv6
/ipv6 firewall filter
add action=accept chain=input comment=\
    "defconf: accept established,related,untracked" connection-state=\
    established,related,untracked
add action=drop chain=input comment="defconf: drop invalid" connection-state=\
    invalid
add action=accept chain=input comment="defconf: accept ICMPv6" protocol=\
    icmpv6
add action=accept chain=input comment="defconf: accept UDP traceroute" port=\
    33434-33534 protocol=udp
add action=accept chain=input comment=\
    "defconf: accept DHCPv6-Client prefix delegation." dst-port=546 protocol=\
    udp src-address=fe80::/10
add action=accept chain=input comment="defconf: accept IKE" dst-port=500,4500 \
    protocol=udp
add action=accept chain=input comment="defconf: accept ipsec AH" protocol=\
    ipsec-ah
add action=accept chain=input comment="defconf: accept ipsec ESP" protocol=\
    ipsec-esp
add action=accept chain=input comment=\
    "defconf: accept all that matches ipsec policy" ipsec-policy=in,ipsec
add action=drop chain=input comment=\
    "defconf: drop everything else not coming from LAN" in-interface-list=\
    !LAN
add action=accept chain=forward comment=\
    "defconf: accept established,related,untracked" connection-state=\
    established,related,untracked
add action=drop chain=forward comment="defconf: drop invalid" \
    connection-state=invalid
add action=drop chain=forward comment=\
    "defconf: drop packets with bad src ipv6" src-address-list=bad_ipv6
add action=drop chain=forward comment=\
    "defconf: drop packets with bad dst ipv6" dst-address-list=bad_ipv6
add action=drop chain=forward comment="defconf: rfc4890 drop hop-limit=1" \
    hop-limit=equal:1 protocol=icmpv6
add action=accept chain=forward comment="defconf: accept ICMPv6" protocol=\
    icmpv6
add action=accept chain=forward comment="defconf: accept HIP" protocol=139
add action=accept chain=forward comment="defconf: accept IKE" dst-port=\
    500,4500 protocol=udp
add action=accept chain=forward comment="defconf: accept ipsec AH" protocol=\
    ipsec-ah
add action=accept chain=forward comment="defconf: accept ipsec ESP" protocol=\
    ipsec-esp
add action=accept chain=forward comment=\
    "defconf: accept all that matches ipsec policy" ipsec-policy=in,ipsec
add action=drop chain=forward comment=\
    "defconf: drop everything else not coming from LAN" in-interface-list=\
    !LAN
/system clock
set time-zone-name=Pacific/Tahiti
/tool mac-server
set allowed-interface-list=LAN
/tool mac-server mac-winbox
set allowed-interface-list=LAN

This is default config as far as I can see. But I noticed you are running ROS 7.8

For start update to 7.13.2, and don’t forget to update LTE FW and test again.

updated to 7.13.2 but I cannot update LTE Firmware from 16121.1034.00.01.01.03 to 16121.1034.00.01.01.04
I tried this CLI command but no change:
[admin@MikroTik] /interface/lte> firmware-upgrade lte1 upgrade=yes once
status: downloading

I also tried using GUI but no change.

Can it be done while LTE interface is running ?

please help

[admin@MikroTik] > /tool fetch https://upgrade.mikrotik.com/firmware/FG621-EA/1612
1.1034.00.01.01.03/image
status: finished
downloaded: 1799KiB
total: 1799KiB
duration: 2s

[admin@MikroTik] > /tool fetch https://upgrade.mikrotik.com/firmware/FG621-EA/1612
1.1034.00.01.01.04/image
status: failed

Log says Fetch failed with status 404

Without LTE firmware upgrade I have better results

Ping statistics for 192.168.88.1:
Packets: Sent = 500, Received = 500, Lost = 0 (0% loss)
Approximate round trip times in milli-seconds:
Minimum = 2.0 ms, Maximum = 169.2 ms, Average = 15.1 ms

But my other APs give me 5 ms average

FW update is done while LTE interface is running. Did you maybe try with multiple devices ? And what ping are you getting if you connect wired device ?

Yes, I did try LTE firmware upgrade using LTE interface but it still fails.

I have the same bad ping round trip time with another device
Reply[1] from 192.168.88.1: bytes=32 time=35.2 ms TTL=64
Reply[2] from 192.168.88.1: bytes=32 time=7.1 ms TTL=64
Reply[3] from 192.168.88.1: bytes=32 time=83.4 ms TTL=64
Reply[4] from 192.168.88.1: bytes=32 time=74.7 ms TTL=64
Reply[5] from 192.168.88.1: bytes=32 time=33.3 ms TTL=64

Using LAN cable I have normal ping results :

Ping statistics for 192.168.88.1:
Packets: Sent = 500, Received = 500, Lost = 0 (0% loss)
Approximate round trip times in milli-seconds:
Minimum = 0.4 ms, Maximum = 8.7 ms, Average = 1.0 ms

Any idea so far ?

Only thing left to try is to netinstall device, so clean ROS. After that try ping with default SSID that come with device.

If you still see ping that high i would suggest you to reach for mikrotik support, provide them with supout.rif file and describe what did you try. Then they will advise you what to do next.

For now we can’t rule out hardware error… But first try netinstall to latest stable ROS which is 7.13.2

I have raised an official ticket on Mikrotik support site, let’s see what comes.

Cheers