I have recently bought a Mikrotik hAP ax2 router, running routerOS v7.6 but I am facing a few issues already…
One (which is being the most serious) that sometimes all of a sudden the wifi networks stop working, the SSIDs are not visible when searching for WiFi networks from devices. Of course connected devices also lose the connection. This happens for the second time in 3days. The networks do not come back (not even half an hour or an hour later). The only thing that restart the transmission is when I open the wifi network from winbox (double click on the network in Wireless menu) then push the Scan button (at this stage is still nothing happens) and then Close that window with the particular wifi interface. After closing the window the transmission restarts immediately and I see the following in the log:
nothing else remarkable can be seen in the logs. I am attaching the whole debug log from around that time when transmission from wifi2 restarted (at that time I have already restarted wifi1 transmission with the same method).
Just to make sure: can you share your config (to see if anything could cause this)? /export hide-sensitive file=anynameyoulike (and make sure to remove any personal information)
Hi.
I am also facing this situation. All clients are disconnected, the 2.4 and 5 GHz networks become unavailable.
In the wireless interfaces list I disable and re-enable interfaces and its turns on.
RouterOS 7.6.
I see it in the log, nothing else:
dec/03 20:38:22 wireless,info *mac*@wifi-5g disconnected, connection lost, signal strength -69
dec/03 20:38:22 wireless,info *mac*@wifi-5g disconnected, connection lost, signal strength -68
dec/03 20:38:22 wireless,info *mac*@wifi-5g disconnected, connection lost, signal strength -47
dec/03 20:38:22 wireless,info *mac*@wifi-5g disconnected, connection lost, signal strength -74
dec/03 20:38:22 wireless,info *mac*@wifi-24g disconnected, connection lost, signal strength -59
dec/03 20:38:22 wireless,info *mac*@wifi-24g disconnected, connection lost, signal strength -50
dec/03 20:38:22 wireless,info *mac*@wifi-24g disconnected, connection lost, signal strength -46
dec/03 20:38:22 wireless,info *mac*@wifi-24g disconnected, connection lost, signal strength -49
dec/03 20:38:22 wireless,info *mac*@wifi-24g disconnected, connection lost, signal strength -48
dec/03 20:38:22 wireless,info *mac*@wifi-5g disconnected, connection lost, signal strength -70
dec/03 20:38:22 wireless,info *mac*@wifi-5g disconnected, connection lost, signal strength -53
Hello, i´ve got brand new hAP ax2. I removed default conf from the router and then, wireless interfaces are missing (not sure if even existed before removal). Downloaded, installed wifiwave2. Configuration is okay, but e.g. cell phone is not switching between 2.4GHZ and 5GHZ. SSID and psw are same. Next: Unable to configure virtual interface. Could you please assist with this issue ? or any reason why is this happening. Is it bug or what…
Thanks for every reply.
sid123 can you make a separate topic for your issue? this topic is about a specific issue.
everyone else - we are seeing something like this too. we are working on a fix in the internal betas right now, so next major v7 release should hopefully resolve the problem.
Is this limited to AX2? Because i have Capsman controlled network (Capsman on my main router, version 7.6, AC3) and i noticed few times, in the middle of the night, that i completly lost acess to all Wireless networks. They ware simply gone. I powered computer up at 2 AM and tried to connect to AC3 with LAN cable via Winbox without sucess.
But apparently internet was still working since all the cameras i have in my home network ware acessible from mobile network.
Reboot solved the issue but i don’t have any logs on that since i could not connect to AC3.
The 7.7rc2 release has fixed my issue with the hAP ax2 radios.
With the countries field now populated, the wifi radios start up and devices associate just fine. Thanks to the Mikrotik team for getting that taken care of!
Not sure whats exactly was his issue. I will give 7.7rc2 a shot.
I’m running latest 7.8 and got same issues. Atm I’m unable to connect without factory reset… Aside from randomly dropping WiFi network I also saw networks randomly starting up even though they were disabled.
TL;DR: For your 2GHz network, force the master interface’s band to 802.11n (i.e. 2GHz N). For your 5GHz network, force the master interface’s band to 802.11ac (i.e. 5GHz AC).
If this works for you, you’ll have to give up the 802.11ax capability, but it might gain you stability until there’s a way/improvement for AX to live nicely with some devices.
Let me now if this helps, and definitely let me know if this doesn’t help so I can be sure I’m not providing garbage advice in the future.
I have a setup where I have 3 WLANs 5GHz and 3 WLANs 2.4GHz paired (2.4 + 5) into 3 wifi endpoints. I was trying to prepare nice config file, which I could gradually improve with better firewall setup or VLAN configuration… AND it was pissing me off(!) because my WLANs were unstable, some were visible, others not. Sometimes it was 5GHz that was working, sometimes 2.4GHz - it was changing after reboot or something? But it looks like I’ve finally solved the puzzle!
it’s the “” around the name of the country in wifiwave2 configuration. For some reason if the “” was missing the config loading was unstable and country was not setup in configuration properly. Because of that ie. only one group of networks was working, sometimes the other one and sometimes none… The country seems to be required to be set for the wifi to work stable. Not sure if that would help you with your issues, but looks like setting country with “” solved my issues. Wifi is stable over last 3 days.
