HAP ax3 Unable to Connect to Internet

Hello,

I’ve recently purchased a HAP ax3 to replace a Netgear RAX70, but I cannot get the ax3 to connect to the internet (lan is working fine) using my Static IP. When I first installed the new router I followed the provided quick setup using the default provided configuration (while setting my static IP infor) but I was unable to ping my ISP gateway or 8.8.8.8. I have been stuck on this issue for a few nights now and am out of ideas to try.

I have manually updated the router OS version from 7.6 → 7.13 and have reset the router (bypassing the default config) and followed the First Time Configuration here: https://help.mikrotik.com/docs/display/ROS/First+Time+Configuration but I still cannot connect to nor ping anything outside of my local network (request timed out or destination host unreachable errors).

I have the following config, which I believe to be the bare minimum that should make the ax3 function, any advice would be much appreciated:

# 1970-01-02 00:16:22 by RouterOS 7.13
# software id = YIXX-6WHV
#
# model = C53UiG+5HPaxD2HPaxD
# serial number = xxx
/interface bridge
add name=local
/interface ethernet
set [ find default-name=ether1 ] mac-address=55:CC:9C:5F:3F:53
/interface wifi
# SSID not set
set [ find default-name=wifi1 ] configuration.country="United States" .mode=\
    ap .ssid="" disabled=no
set [ find default-name=wifi2 ] configuration.country="United States" .mode=\
    ap .ssid=TheLANBeforeTme2G disabled=no
/interface list
add name=WAN
add name=LAN
/ip pool
add name=dhcp_pool0 ranges=192.168.1.2-192.168.1.190
/ip dhcp-server
add address-pool=dhcp_pool0 interface=local name=dhcp1
/interface bridge port
add bridge=local interface=ether2
add bridge=local interface=ether3
add bridge=local interface=ether4
add bridge=local interface=ether5
add bridge=local interface=wifi1
add bridge=local interface=wifi2
/interface list member
add interface=ether1 list=WAN
add interface=local list=LAN
/ip address
add address=192.168.1.1/24 interface=local network=192.168.1.0
add address=1xx.xxx.xx.10/26 interface=ether1 network=1xx.xxx.xx.0
/ip dhcp-client
add disabled=yes interface=ether1 
/ip dhcp-server network
add address=192.168.1.0/24 dns-server=192.168.1.1 gateway=192.168.1.1
/ip dns
set servers=8.8.8.8
/ip firewall nat
add action=masquerade chain=srcnat out-interface-list=WAN
/ip route
add gateway=1xx.xxx.xx.1 #ISP gateway
/system note
set show-at-login=no

Best Regards,
A

Just to follow up on this, I had seen another thread where the issue was their ISP blocking unknown MAC addresses. I changed my ax3 mac to match my working router but it still would not connect to my ISP gateway.

In the end the issue was on my ISP side, they have move advanced security in place than just basic mac filtering and a simple call was all that was needed to allow the new router to work.