help can't restart or shutdown my reuteros v.3.20

RouterOS General
1

Hello ..
i just installed routeros v.3.20 ( intel/amd ) and then i got level 4 license .
but after i added the key i founf that i can’t restart or shut down the system .

so what i have to do ?

2

Have you installed routerboard package ?

3

yes .

4

does it affect?..