HELP!!CCR 1016-12G

PPPOE service is found missing after upgrading firmware for CCR1016. Occasionally,it happens even 3 times a day.


Pls kindly advise me on how to solve this problem. I will be waiting online.

Who can tell me. why???? thanks!!!!

Who can tell me!!!!! Very anxious!!!!! thanks!!!!!

what is missing exactly? what RouterOS version do you use? please post screenshot of the problem

I user ros6.22 ros6.16 and other
upgrade and downgrade
the pppoe server is missing or ethetnat stop working
I user rb ccr 1016-12G
I have used the device for a year
but nothing problem
nothing reboot
A few days ago I upgrade ros 6.22
The problem happened
Then I downgrade I upgrade
I try
but can not solve
help me
I have send supout.rif to support@mikrotik.com from 5112824@qq.com
I software.id=21MJ-DM97
I look forward to the results
thanks

I uer radius for ros user-manager
I use pppoe-server
I use dhcp-server
I use pptp-server
The problem of Screenshot
pppoe_client_missing.png
pppoe_server_missing.png
secrets_missing.png
This configuration disappeared.
but reboot the device
This equipment can work normally
help me
I try download to 6.6
have happen the Ethernet stopworking

this Ethernet are stop working but ros 6.22 nothing 6.16 nothing 6.6 happen
ether_stop_work.png
ros 6.6 have happen
ros 出错提示.png
ros 错误.png

My network architecture:
map.png

why???????

I upgrade for upload to files and reboot
I downgrade to files and /system package downgrade

Please post System → Pacakage menu here.

sys_pack.png

routerboard.png

Please install MikroTik RouterOS 6.22, that will sort and fix your problem.
http://wiki.mikrotik.com/wiki/Manual:Upgrading_RouterOS

I used ros6.22 ros6.16 and other
upgrade and downgrade
the pppoe server is missing or ethetnat stop working

PPPOE service is found missing after upgrading ros 6.22 for CCR1016.
I have used the device for a year
but nothing problem
nothing reboot
A few days ago I upgrade ros 6.22
The problem happened

V6.22 &6.16&6.6
Whether upgrading or downgrading, fault still.

before I used ros6.6 no problem so I downgrade to ros 6.6
But become a problem。

I’m sorry My English is very poor。

Hi sergejs,Can you tell me your ICQ number?

I upgrade ros 6.22 and upgrade firmware 3.19
after the reboot happen
开机错误.png
I’m not enabled hotspot server
I’M radius address is 1.85.57.66
i’m not used script
开机错误.png
I don’t understand.
错误信息.png