Help on abnormal signout

Hello professionals. Am a new member here. I have this problem with my mikrotik that puts me in a tight situation. My hotspot disconnects at will. I’ll explain. When i connect on the hotspot, a sign in request pops up. When i sign in, its always successful. Then after few seconds or just say a minute, it signs out and pops up a sign in request again. I will sign in again and after few seconds to a minute, it sign out and prompts for a sign again. Please what is the problem.

Hi,

You can try to enable cookies in the hotspot settings.

Then even if your device lose connection it should automatically reconnect to the HS without needing to sing in again

Already, the cookie is checked on the hotspot “login by” setting but it still signs out just seconds after loging in. Please I need help.

I am still waiting for someone to recommend solution to the my issue. normis can you recommend?