hEX PoE or Netmetal ac2 powering bug

Mikhalich · June 19, 2020, 2:51pm

Hi,all!
I have a problem connecting Netmetal ac2 via hEX PoE powering by PoE. hEX PoE powered by 48V adapter. Only “forced on” PoE out on the hEX PoE turns on Netmetal ac2 router.
RoS 6.47 or 6.46.6.
There is no problem connecting Netmetal ac2 via CRS328-24P.

Is this a bug or feature?

krafg · June 19, 2020, 3:28pm

Try to power up using 24v original power supply.

Regards.

Mikhalich · June 20, 2020, 5:48am

Bad idea. I need standart 48V 802.3 PoE for cameras.

Is it software or hardware bug?

krafg · June 20, 2020, 2:38pm

First disconnect a bit your cameras and power up your AP alone. If fails with 48v, try with 24v.

Most probably if all works OK, you are overloading with your cameras your hEX PoE.

Regards.

Mikhalich · June 20, 2020, 7:38pm

This means hEX PoE normally works only with the 24V adapter? So this is hardware bug?

krafg · June 20, 2020, 7:43pm

It should works using 48v power supply, but alone (without your cameras).

Regards.

Mikhalich · August 27, 2020, 7:52pm

As far as I understand, this is hardware problem and it’s not worth waiting for the problem to be fixed in ROS7. Dear Mikrotik’s, is that correct?