Hex S doesn't show any details for the SFP module on v7.3.1

RouterOS Beginner Basics
1

Hello guys,

I’m having a strange problem which is a bit frustrating. Once v7 was released I figured out that once upgraded the Hex S stopped showing any information about the SFP module which I’m using. I thought it was some kind of a bug in the new version, so I just downgraded and waited for few more bug fixes to come. Today I’ve decided to try it again and it’s still not available. Am I missing something or this is just a strange bug? I haven’t seen reports on this one. I’m using S-85DLC05D which had zero problems showing tons of information on v6.x.x.

I’d appreciate if there is someone with an advice or a similar problem.

2

No one faced such problem or having an idea how to solve it?

3

Up!

4

You send a supout and open ticket to support@mikrotik.com ???

5

Never had this problem but have you tried another SPF module from a different manufacturer?

6

I can not see any detail on 7.3.1 also on those models:
Working MikroTik S-85DLC05D
Working MikroTik S-31DLC20D
Working MikroTik S-35LC20D
Working MikroTik S-53LC20D
Working PLANET MGB-SX
Working AXCEN AXGD-1354-D533
But all working on 6.48.6.

7

No I've not opened a ticked as I wasn't sure if it's a bug or I'm missing something.

Unfortunately I do not have any SFP modules from other suppliers which I can check. I've checked another MT SFP tho, so it's not from the module.

"Nice" So I'm not the only one and it's obviously a V7 specific thing. My modules are also working good and showing all info on 6.49.6.

8

This isn’t big news. A forum search will turn up many more reports.

I’ll pile on: it also happens with generic modules (HiFiber or Finisar) in my hEX PoE.

9

The hEX S router also doesn’t show any details for the Mikrotik SFP module S-31DLC20D and S-RJ01 on ROS v7.5 !

10

I can confirm this also happens with mutliple deployed routers I manage after updating to v7.x, including HEX POE and HEX S models with different SFP modules installed.

On v6.x all these sfp modules had all the info details available there.

Is there maybe a solution available. If not, has a ticket already been open on this matter and MikroTik is working on a fix?

11

Same problem for me. Just updated a hexS. On RouterOS 6 all details were visible. On RouterOS 7 everything is blank… Link is OK.

12

Why you still to use RouterOS 7.3.1???

13

I'm using 7.7

14

and where did you write it?

15

Nowhere. I'm not the original author of this post. I missed that the title says 7.3.1