HotSpot firewall rules

Hello I’m new to the forum and I ave a question about troubeshooting a microtik hotspot confguration.

Customers are unable to pass traffic if ANY firewall rules are in place. So…we take them out. and for some reason days later they come back…I think they come back because the router reboots but i dont know.

Has anyone else experienced this?

The Hotspot service installs dynamic filter and NAT rules. They work perfectly fine with a default setup (and in fact are necessary to run a Hotspot at all - with those rules removed, clients aren’t prompted to authenticate, for example).

If they are preventing your customers from going online something is seriously wrong, but it’s fairly impossible to tell what exactly is going on without seeing your configuration.

Hey Guys.

Im using RB1000 (RouterOS.v3) with Hotspot and PPPoE servers, and Im a new user for RouterOS.
I can set rate limit 256k, 512k, 1024k per user by profile.

Could you guys tell me how to access to network 0.0.0.0/0 with rate limit 256,512 or 1024 (rate limit of PPPoE and Hotspot profiles), and network 172.24.24.0/24 with non-rate limit per user. (network topology diagram is attached)
Topology.JPG