Hotspot on a tagged VLAN won't bring up the splash page.

RouterOS General
1

Hello there,

I've been trying to setup a hotspot on a RB750Gr3 using a company called Social WiFi. The instructions they say to follow are these:
https://academy.socialwifi.com/installation-guides/mikrotik-installation-guide/

On the whole i've followed them but with some differences. The network that will be displaying the portal login is a tagged VLAN 5. So the config that i'll attach will be a bit different (i'll post the config after writing this so it doesn't fill the first page)

My problem is, I have an access point plugged into ether2, it has 2 SSIDs, first just having no VLAN info so uses the default network (192.168.1.x)
Second SSID tags the traffic with id=5 so gets a 192.168.5.x address. All works fine.

When I add the hotspot config from above the tagged VLAN 5 connects fine, gets an IP address but then doesn't go out to get the portal. Webpages say

This site can’t be reachedlogin.socialwifi.com refused to connect.
Try:

Checking the connection
Checking the proxy and the firewall
ERR_CONNECTION_REFUSED

And I can't ping past the gateway 192.168.5.1

If I put the hotspot onto the untagged default network and reboot, then that network displays the portal as I would expect and I can login to get onto the internet. So i'm falling down somewhere with the VLAN=5 network.

Please could someone point me in the right direction?

Thanks
Garry
aftersw.rsc (12.7 KB)

2

The first thing to do is to write to them, who better than those who did it can help?

3

Yeah I’ll try them in the morning. Just thought I’d ask in here with me doing it a bit differently from their instructions with the tagging. Thanks