Hotspot quit working after being disabled

We recently had troubles with a hotspot in a motel. We have two motels and they both have had the same issues ( customers don’t get the login page). Since I have never figured out why that is, we disabled the hotspot in one of the motels. Now the motel is telling me that corporate is making them put up the login page again, but this time they don’t want to have to put in a password. Fine, I change the code to make the password hidden, no problem. But, when I go to enable the server again, it doesn’t work anymore.

I took all the pages and put them into another router here to test and they worked just fine. I cleared the DHCP leases, the ARP and the hosts, still won’t work. During login, the unit we are testing with gets a DHCP, gets the login page, but when he clicks on the accept button, it never becomes active in the hotspot server. There is a host entry for it.

Here is the log info:

14:50:08 dhcp,info server5 assigned 192.168.5.68 to 00:1E:2A:46:86:BE
14:50:14 hotspot,debug server5: new host detected 00:1E:2A:46:86:BE/192.168.5.68
by TCP :55080 → 74.125.67.105:80
14:50:14 hotspot,debug server5: dhcp host 00:1E:2A:46:86:BE/192.168.5.68 added,
ip 192.168.5.68

I never get any log entries from the hotspot like I do in my other motel hotspot. I don’t know where the 74.125.67.105:80 entry is coming from.

I haven’t tried to recreate everything again. I was hoping I wouldn’t have to do that.

Any ideas?

Tom

14:50:14 hotspot,debug server5: new host detected 00:1E:2A:46:86:BE/192.168.5.68
by TCP :55080 -> 74.125.67.105:80

That means that the Hotspot detected a local client with IP 192.168.5.68 because that client used TCP port 55080 to contact the web server (TCP/80) at IP address 74.125.67.105. If memory serves that’s a Google IP address. Seeing that entry is completely normal.

From what you posted I can’t tell why it’s working on one router but not the other. Post the relevant information, such as “/ip address print detail”, “/ip route print detail”, “/ip dns export”, “/ip firewall export”, “/ip pool export”, “/ip dhcp-server export” and “/ip hotspot export”, together with the login.html stripped down to the bare minimum.