Hotspot - RADIUS accounting stop request not sent: no response

RouterOS General
1

Hi All,

Need a help to solve my problem. We are satellite based company which providing service broadband to remote users. We host our AAA at HQ and users at remote will use Hotspot to login to WIFI using Mikrotik. The problem we are facing now is that, the Mikrotik sends UDP packets (as part of AAA) to hub, however we suspect the UDP packet which sent only once was lost along the Satellite link transmission. This happens randomly affecting certain user. When check in the Mikrotik log, is shows “RADIUS accounting stop request not sent: no response”.

Please advise how we can optimize the AAA functions mainly the UDP packets so that it not lost over the satellite link? Any conversion from UDP to TCP can be done? Or is there any other optimization method available?

2

Im looking for a simple meaning of that message, if is related to a general stop or just something temporarly that was not done on that moment

anyway if you want to change radius packets from UDP to TCP it seems not possible by design

however you can tunnel then trough a tcp vpn and then you have somehow radius wrapped on tcp, but i dont recommend it thus it will add another point of failure to your aaa (the vpn)

cheers