How to diagnose router crash

Hi All,


I have been running a routerboard (2011UiAS-2HnD) for 1 or 2 years and have been running RouterOS v6.41 for a while (between 6 - 12 months I would guess). This morning I was working on my computer close by and heard the chirp it makes when it reboots and noticed that my network connection went down just briefly so took a look at the logs. The first two entries show that it crashed…

router was rebooted without proper shutdown by watchdog timer
kernel failure in previous boot


Then a lot of fairly normal looking messages as it booted. The following message (#23) seemed a bit strange…

sntp change time May/20/2018 09:46:57 => May/20/2018 11:24:54


I am not sure why the time would have drifted so far since it is running the ntp client…


/system clock
set time-zone-name=America/New_York
/system ntp client
set enabled=yes primary-ntp=129.6.15.30 secondary-ntp=129.6.15.29

So my question is… are there any tools/methods that I can use to get more information as to why it crashed? This is the first crash (that I am aware of) so it has been really reliable but if it is possible I would like to get more details on the cause.


Thanks,
Ken.

If you can find in the file list a file named “autosupout.rif”, you can send it to support@mikrotik.com.