My isp refuses to give me the login information for my Mikrotik router. He even tried to convince me it was not a router but a wireless access point and also refuses to port forward for me. I cannot change ISP’s because there is no other ones where i live… anyone out there know of a way to reset the username/password or any other way of getting access to my router?? It is Mikrotik RB750 routerboard
Again? Search the forum, your question was already answered.
Unplug the router, then push the reset button, power on the device while holding the button, when the USR LED starts to blink, release the button. This will reset the unit
Be prepared to loosing Internet connection. If you isp uses some kind of authentication set in the router, be prepared to pay for technical assistance. The best way is to negotiate, not to reset whole config, especially if you don’t know what is set inside.
By the way, wireless access point and router is the same thing in this case. ISP is not wrong
Thanks Normis and Jarda for help 
Hello
i 'd like to ask something about the hard reset.
During an upgrade i select wrong files from other model. And now the device don’t want to start 
i was trying the procedure for hard reset but not help.
There is other solution to reset the device totally as was?
King Regards
Go by netinstall.
No, device will not accept wrong files. I would guess that the issue is not related to the files. Netinstall should help either way
Hi Normis, I want to ask a question from you.
I want to connect a NanoBridge M5 to a Mikrotik AP? I have tried it, the NanoBridge detects it in the site survey, but it doesn’t connects.
Do you know if I have to change anything in the configuration for connecting this? Please help