How to troubleshoot problem RB1000 + RMA

RouterOS General
1

Hi all,
Just want to know on how to troubleshoot that RB1000.
I bought it around 8 months ago, right now cannot boot up (after upgrade to RouterOS 4.2), even using console+hyperterminal.
Try to netinstall and of course stuck at the terminal console which cannot even see any command.
Please help, I’ve spent too much for this RB1000.

If all cannot solve, I have to RMA it. Does anyone know how to RMA it?

2

Anybody can help me on this? Please

3

Have you tried an email to support@mikrotik.com ?

4

RMA needs to come from your Mikrotik dealer or distributor. That is where you purchased your RouterBoard.

Tom

5

Thanks Nest and Roc-Noc.

I purchased it directly from Mikrotik Latvia. Means that, I have to deal it with mikrotik directly.
I’ll try to contact with support@mikrotik as Nest suggest.

Thanks again.