how to use licence?

hi,
I had a license that Mikrotik gave me for a mikrotik course,
I have transferred it to another account but cannot find it.

How can I access and obtain a license?

this is a community forum, users don’t have access to your accounts.
email support@mikrotik.com please and specify your login name in the email

Why should users have access to my account?
I just need help to solve my problem.
please guide me!!! :cry:

Please read my response again