HTTP and HTTPS requests are not listened to by RB

rb3011 does not respond to external web requests, I need help because my web page does not open as a result. I did a mapping of my ports with the NMAP tool from outside my network and it does not appear as active ports 80 and 443. Another thing I can notice is that in the list of services to activate WWW-SSl appears in red color, a What do you owe this? someone has reference to it? Thankful for any help.

https://wiki.mikrotik.com/wiki/Manual:IP/Firewall/NAT#Forward_all_traffic_to_internal_host

Thanks for replying, I already had my rule of Nat that redirected my incoming requests for my WAN interface to port 80 to my local server and to port 80 also, this worked until a few days ago. the problem is that it does not detect any activity by that port or port 443, even without the rule I mention and activating in ip-> services www in port 80 does not open the webfig, I use any other available port and without problems I am in the web interface of my RB.