Hung up problem in pppoe

I have a ccr CCR1036-8G-2S+ 6.49.17 (stable)

And I did an update because it was turning off the ports and turning on and dropping all the clients on the pppoe server.

What could it be?

problem update with attached image,

it disconnects all ports and doesn’t let me see certain

things in mikrotik such as interface, firewall, etc.
error-hungup1.jpg

Not enough information.
a. what did you upgrade too?
b. if version7 likely not all the config was able to be updated cleanly.
suggest in this case copy your config from vers6, then netinstall a clean version 0f 7 onto the router
and then manually add back in the config.
Depending upon complexity, aka multiple WANS, mangling or other more complex settings you might need assistance implementing.

in the end a jpeg helps little.
/export file=anynameyouwish (minus router serial number, any public WANIP information, keys etc…)