Increase download limit

Dear Support,

I have set the upload/download limits via user manager as shown below:

name=“” target=14.0.0.25/32 parent=none packet-marks=“” priority=8/8 queue=default-small/default-small limit-at=409600/563200
max-limit=409600/563200 burst-limit=0/0 burst-threshold=0/0 burst-time=0s/0s bucket-size=0.1/0.1

and I’ve tested it and all works fine but my clients are complaining about low speed download. I have validated their claim and find out that download limit reaches max at 70 kbps (usually between 20k to 40k max is 70k) which is very low.

I have printed the user queue via terminal as shown above and could see that used queue is default-small but I have no idea how to change this and increase the download limit to be e.g. 256k at least.

Please help on this matter.

Thanks in advance

guys ,

please your help on this. It is really a headache to customers.

Thanks

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