ip cloud gets no WAN IP

Hello,

i have changed my RB750Gr3 to an RB3011.
Everything is working fine but i have Problems with the ip cloud.

The RB3011 is behind an FritzBox (NAT).

The output of

 /ip cloud print

is

ddns-enabled: yes
update-time: yes
dns-name: ???.sn.mynetname.net
status: updating...

??? ist only a placeholder :wink:

status of updating is not changing.

please help.

You might want to upgrade to >= 6.43 to make use of cloud2.mikrotik.com which responds much faster than cloud.mikrotik.com.

Disable IP Cloud before updating:

https://mikrotik.com/download/changelogs

MAJOR CHANGES IN v6.43:

!) cloud - reworked โ€œ/ip cloud ddns-enabledโ€ implementation (suggested to disable service and re-enable after installation process);

the RB3011 is runnning version 6.43.4