IP Cloud, Request time out

[edantenanan]

Please help me,
my router can’t get public addrees.
Internet connection is ok…
ping is ok.

[evince]

Hello,

Be sure you set up DNS server(s). Try to ping e.g : google.com from terminal.

Regards,

[normis]

He already did the ping.
It could be a momentary timeout, because it works now.

[edantenanan]

@normis

He already did the ping.
It could be a momentary timeout, because it works now.

Until now.. Is still “request time out”

[edantenanan]

@normis

He already did the ping.
It could be a momentary timeout, because it works now.

What protocol is used to update ip cloud ? So I can trace the error