Licence problem

RouterOS General
1

Hello everyone.

Our company have a licence and we have a problem whith it.
Onto this x86 we already had bought licence four times.
After a week if I open it from winbox always give another software Id. and say that does not have licence. The counter starts from the same place always. If i restart the x86 I fail it again the licence. What should I do?

Thanks for the help.
licence.jpg

2
  1. don’t buy anything in such situations, until you have contacted support
  2. contact support, forum members can’t help with license
  3. probably your hardware/hdd is bad
3

Hi.

We wrote an email to the supports email address, but we didn’t get an answer yet.
This server is 1000 user’s boarder gateway.
Please answer it as soon as possible.

Have a nice day.

4

tell me your ticket number, as I can’t find any email from you. it’s in this format:

2012022266000211

5

[Ticket#2012022266000292]

6

I also need help, left 8 hours … [Ticket#2012030266001308].