license was 6 level - today after reboot it becomes 4

RouterOS General
1

HELP my client can`t log more than 200 sim users
I had 6 level license on my PC router
after rebooting in became 4 level
what could happened?

software id is 2KNJ-J6NM

2

You should email support for that issue or contact your MikroTik Distributor.