We currently use a lot of Nomadix equipment, and one of the features we use on our 24/7 helpdesk is to log a user on manually if they are having problems. What we basically do, is send the Nomadix device the MAC/IP and the username/password and it logs the user on. Means users that are unable to display the portal for some reason, can still use the network.
We are now switching over to Mikrotik equipment, and I need to build the same functionality.
I can pull the /ip hotspot host table, and return it to our helpdesk. But I can find no way to tell the mikrotik device to log a user on remotely via API. My best option seems to be to manually add the MAC address to the /ip hotspot ip-bindings tab, which is fine, but it does not allow me to set any upload/download limits meaning those users could damage the experience for other users.
Does anyone here have any ideas on how to log a user onto the hotspot remotely, but with a upload and download bandwidth restriction?
Thats not what Im looking for , but thanks for replying.
Workflow is this:
User connects to public wifi hotspot, gets an IP address.
User is unable to register as portal is not displaying due to browser/device etc/
As these are top end hotels, hotel would call us and ask us to log user on.
At present we simply add a bypass using API call and user connects with no further action.
Would prefer an API call though to log user on with the package, as using MAC authentication does not work once the user is connected to the hotspots hosts table, unless they disconnect and re-connect which is not the best customer experience.
MAC bypass works fine though, although its a shame you cant apply a bandwidth profile to mac-bypass.
Nomadix etc supports an API call to force the hotspot to carry out a radius request via api and - in the api request you pass the hotspot the username and password and it would log the user on (well, mark them as logged in and allow their mac/ip ) with the returned radius profiles meaning a user would be connected without having to disconnect / reconnect from the wireless.
Once again, thanks for replying - we do use MAC auth from Radius, but only for known devices, not general users in the hotels.
Thats not what Im looking for , but thanks for replying.
Workflow is this:
User connects to public wifi hotspot, gets an IP address.
User is unable to register as portal is not displaying due to browser/device etc/
As these are top end hotels, hotel would call us and ask us to log user on.
At present we simply add a bypass using API call and user connects with no further action. We mark in a database the mac and site , and automatically remove the bypass 24 hours later.
Would prefer an API call though to log user on with the package, as using MAC authentication does not work once the user is connected to the hotspots hosts table, unless they disconnect and re-connect which is not the best customer experience.
MAC bypass works fine though, although its a shame you cant apply a bandwidth profile to mac-bypass.
Nomadix etc supports an API call to force the hotspot to carry out a radius request via api and - in the api request you pass the hotspot the username and password and it would log the user on (well, mark them as logged in and allow their mac/ip ) with the returned radius profiles meaning a user would be connected without having to disconnect / reconnect from the wireless.
Once again, thanks for replying - we do use MAC auth from Radius, but only for known devices, not general users in the hotels.
