login failed: failed to add queue - BUG ?!?!?

RouterOS General
1

RB953AH
V: 5.4

I have hotspot running with radius authentication and I’ve more than 100 users (35-45 simultaneously ). Around 1 hour ago users couldn’t login via hotspot and here is what I saw in logs ( find attached screenshot). Just for fixing the problem quickly I disconnected all user from the hotspot-> active and deleted all queues.

The only thing I saw is that there were about 5-6 user connected but in queue I saw more than 25-30 queues.

The problem started near 18:35 when and there is error log at that time.

Is there any ideas ?

p.s. google found 2-3 unanswered/unsolved topics.

Thanks
TRJ
hot_log.png
hotspot_error.png

2

It would be helpful if you could show the name of the queue that it is trying to create, together with a “/queue simple print all” to see what it’s clashing on.

3

Queue name is hotspot-USERNAME. Where username comes from Billing via RADIUS.

And these are last 4 lines from “/queue simple print detail” which I got from MK right now.

11 D name=“” target-addresses=172.16.0.168/32 interface=all parent=none direction=both priority=8 queue=default-small/default-small
limit-at=1536k/1536k max-limit=1536k/1536k burst-limit=0/0 burst-threshold=0/0 burst-time=0s/0s total-queue=default-small

12 D name=“hs-” interface=bridgehotspot1 parent=none direction=both priority=8 queue=hotspot-default/hotspot-default limit-at=0/0
max-limit=0/0 burst-limit=0/0 burst-threshold=0/0 burst-time=0s/0s total-queue=default-small

13 D name=“hs-” interface=bridgehotspot2 parent=none direction=both priority=8 queue=hotspot-default/hotspot-default limit-at=0/0
max-limit=0/0 burst-limit=0/0 burst-threshold=0/0 burst-time=0s/0s total-queue=default-small

14 D name=“hs-” interface=bridgehotspot3 parent=none direction=both priority=8 queue=hotspot-default/hotspot-default limit-at=0/0
max-limit=0/0 burst-limit=0/0 burst-threshold=0/0 burst-time=0s/0s total-queue=default-small

p.s. I have changed private information from the output :wink:

4

It would be more helpful, if you can send report to MikroTik support (support@mikrotik.com) with attached support output file.

There were few fixes at RouterOS v5.5/5.6 for the similar problem. Install MikroTik RouterOS v5.6 on your router, if the same problem is present, make support output just after error is printed to the log (about queue).

5

Thanks.
If it repeat again I will make supout and send to support.

TRJ