LTE External antennas

Hi.

I have ordered the following antennas for my Mikrotik chateau 12. Unfortunately, the device does not detect them. Is it a problem of antennas or devices?

Technical specification of the LTE SMA 9DB antenna

Parameter Range

SMA connector

Length 28 cm.

The supported frequencies are from 800 to 960 MHz, from 1710 to 2170 MHz, from 2500 to 2600 MHz

50 Ohm impedance

Standing wave ratio 2.0: 1

Gain from 7 to 11 dBi

What exactly do you mean by “Unfortunately, the device does not detect them.” ?

winbox or cli,
interfaces, lte, modem, choose external antenna.

Default is none, you can choose auto, both, div or none