LTE Modem Failed (great problem)

Issue Summary
I am troubleshooting a recurring problem where the router reports that the LTE modem fails to start. The system shows the status “modem failed”, indicating that the LTE module does not initialize correctly. At the same time, the router behaves inconsistently: Wi‑Fi interfaces appear active, bridge ports look correct, and the DNS cache fills normally, but the network remains unstable and certain terminal commands produce unexpected results. The computer connected to the router also experiences unreliable connectivity.

Actions Already Taken

  • Performed a full hardware reset of the router.
  • Restored a previously working configuration.
  • Verified that Wi‑Fi interfaces are in a running state.
  • Checked bridge ports to ensure nothing is inactive.
  • Tested network connectivity from the computer using both automatic and manual configuration.
  • Confirmed that the DNS cache is populating, meaning the router is performing lookups.
  • Attempted to restart the LTE modem and related subsystems, but the “modem failed” error persists.

What's the model of the MikroTik/LTE?
Do you really need all these packages?

I am not aware of any Mikrotik wifi-qcom-be device with built-in LTE modem right now. Wondering how these wifi interfaces are in a running state.

And please, when using AI, instruct the AI to check itself.

Attempted to restart the LTE modem and related subsystems, but the “modem failed” error persists.

Something like that is AI :poop: How (which commands) did you actually "restart the LTE modem and related subsystems"?

Why do u have all the packages enabled?
Uncheck everything but the packages that u absolutely need, this is a huge waste of ram and cpu and can cause driver issues, which can be a part of your problem.

Dubito che avremo una risposta...


It would also be appropriate to give examples, rather than speaking abstractly.

Was it Aintelligence that suggested you activate all the packets,
even the one you don't even know the server for?
Maybe you ran out of memory on the device and it can't initialize the modem...

(as already written by two other users, but still no adequate courtesy response is seen)

The problem start before I add those packages, yes I know I waste ram and CPU, just try if someting worked out. I get rid of those I dont need now.

Examples of commands I tested
LTE / USB‑relaterat

/interface lte disable lte1
/interface lte enable lte1
/system reboot
/system resource usb print
/system resource usb reset

Wi‑Fi kontroll
/interface wifi print
/interface wifi monitor wifi1

Bridge‑port kontroll
/interface bridge port print

DNS kontroll
/ip dns cache print

Linux‑felsökning
ip link set up
ip addr add /24 dev
ip route show

No not an AI, and it was start before I install packages. I’m still a beginner when it comes to professional‑grade routers, but I’m learning fast. I really like the LTE version — it feels stable and good to use — but it becomes a bit unreliable after upgrades or configuration changes, which is why I ended up testing everything I could when the issue appeared.

Chateau 5G R17 ax.
My router keeps showing “LTE modem failed”, and the modem won’t initialize. I don’t need all the extra packages installed, but out of frustration I’ve tried everything anyway. I’ve reset the device, restored configs, checked Wi‑Fi, checked bridge ports, tested my computer, confirmed DNS lookups, and tried restarting the LTE subsystem. Nothing fixes the modem failure.

I’m still a beginner when it comes to professional‑grade routers, but I’m learning quickly and doing my best to troubleshoot the issue.

I’ve also tested the connection from both Linux and Windows. In Linux I manually brought the network interface up and assigned an IP to rule out OS‑side issues. In Windows I disabled conflicting adapters, checked drivers, and verified that the system wasn’t blocking discovery or ARP broadcasts. So I’ve covered both platforms to make sure the problem isn’t caused by my computer.

And to be clear: I actually like the LTE version of this device — it’s stable and feels good to use — but it seems a bit unreliable after upgrades or configuration changes.

Not an AI, I’m still a beginner with professional‑grade routers, but I’m learning fast. I also tested the client side properly in both Linux and Windows so it’s clear I’m not missing basic OS issues.

Yes... BUT if you write the commands you tested... then you also have to write what errors they gave you...

Tip: I'd avoid writing the same thing multiple times... No?...

Start from zero for avoid any config issue.
Use netinstall and install only routeros and wifi-qcom packages without all unneded packages.

(wifi-qcom-be is for another device "be", this is "ax")

And when you write, make a point of specifying which device you're talking about,
(and what version of software you're using).

Awesome, thx for help. :slight_smile: I already try reinstall routeros, but will try wifi too. Just that my reset button looks like ot respond as great as should be. :confused: