LTE Scan not working?

Hi, I cannot get the LTE scan to work on the wAP LTE kit - I am able to get on the internet and everything.

I go to interfaces select LTE, press scan and start but nothing ever happens? I have tried in both the web interface and in winbox but to no avail.

Am i just being stupid?

Any suggestions would be much appreciated!

scan could take up to one minute - please wait till it shows the results.

I have waited up to 5 minutes and it still shows nothing?