Mikrotik - Auvik Remote Webfig Issue

Hello everyone,

We have inherited a client with Mikrotik devices. Unfortunately, we are not familiar with Mikrotik but can see the power and flexibility. We are having an issue where we get an invalid username or password when trying to log in to the webfig utility through our Auvik Remote Web Browser connection. I can successfully login directly or through any other method. Any ideas? Any help would be appreciated.