Mikrotik disconnect problem

Hey guys!

Need your help

Can`t understand why my mikrotik disconnect users.

same problem on wifi and lan connection
disconnect not regular (random time)
maximum number of simultaneous connections up to 5 devices


can anybody explain me why?

already done things:
updated on last (7.16.1) software
update time for dhcp client to 12 h

more details:

  • 2HaxD device
  • on router got openvpn server connection

Link to external site removed.
Please attach directly + clarify model type.

https://prnt.sc/xDLH5dURxRg-

L009UiGS-2HaxD model

Do you experience any real world issues or is this an academic question?

its real problem unfortunately

In that case, you will have to provide a lot more info.

What do you mean with “users” ?
Disconnected how/when ? Anything visible in log files ?
Config of your device ?
Context in which the device is being used (network diagram may help, much easier then words and words and words …)
etc etc