We have a Mikrotik Groove A-52hpn on our boat which we use to pick up internet from the marina. It’s then connected to a Linksys router to provide Wi-Fi to all our devices.
Up until two days ago this worked great! Then someone came to the marina and did some work on the internet. They changed the name of the signal.
So without touching any settings I rescanned, connected to the new name. It connects just like it always did, says “connected to ess” and gives me an ip address, but there is no internet. (see pic)
I am able to connect directly to the marina’s AP and have internet that way, so I know they are up and running.
We have a spare Groove. I pulled it out, set it up in place of our other one. It didn’t work at first, but then we got internet access for about two hours. After which we lost it, and since then I can’t get internet access with either unit.
Can someone please help?
I really need some help here. Don’t have a clue how to fix this.
I don’t want to have to buy a different unit.
Anyone???
Can you ping 192.168.2.1, the iSP’s gateway , from your device, from the Linksys?
Or:
If you go into WEBFIG (not Quick Set) then under tools PING. Can you ping 192.168.2.1 from the Groove ?
What does tool Traceroute to 8.8.8.8 give as output? It should show the full path to internet.(some steps may timeout because they refuse to respond)
If all is well up to 192.168.2.1 they must have implemented a hotspot portal, that you must have seen from your client device if directly attached. Any login screen ?
How do you identify yourselves to that network? “PYFC members” unique username/password ? PPPoE entry or user in the Linksys ?
I tried to ping 192.168.2.1 from the Groove and it just kept timing out.
Traceroute to 8.8.8.8 does the same. It didn’t complete any steps. They all timed out.
If by hotspot portal you mean a secondary login screen once connected, then no they dont have that. Nor is it password protected. It is an open wifi signal.
I’m sorry I don’t undestand your third question about how we identify ourselves to the network. We don’t need a username or password.
Thanks for your help.
I tried to ping 192.168.2.1 from the Groove and it just kept timing out.
Maybe they don’t allow ICMP/Ping requests, or you have no active link to the ISP.
Traceroute to 8.8.8.8 does the same. It didn’t complete any steps. They all timed out.
That’s more disturbing. There IS NO Internet access. Maybe the link to the ISP still is a potential problem. The Quickset screen looked OK.
Unfortunately diagnostics become more complicated now.
You will have to check in Webfig under “wireless” what the “registration” is telling about your connection.
Double click the line (not the button with “-”) to see all information, like TX/RX bytes, and the ratio TX/RX frames versus TX/RX hw frames
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If by hotspot portal you mean a secondary login screen once connected, then no they dont have that. Nor is it password protected. It is an open wifi signal.
I’m sorry I don’t undestand your third question about how we identify ourselves to the network. We don’t need a username or password.
OK it is just an open Wifi.
Here is what I see under “registration”.
There seems nothing wrong with that connection.
-“-45 dBm” is VERY strong. I hope that AP is not far away. If it is far away they use a super high TX power, and you might not be able to answer to the AP.
- signal is pure and clean: 58dB SNR, 94% CCQ
- 72Mbps-20Mhz/1S/SGI: max encoding density MCS7, single stream, short guard : excellent
- TX/RX packets 877/62 : wow. That’s bizarre. Very few packets come from the AP. Something wrong in the upper network layers? Or just not reaching the AP with the 877 packets ???
- 922 hw frames versus 742 frames, not many retransmits, so we reach the AP.
The wifi connection seems clean and good.
Suspecting other layers of the network: IP address, routes, filters and firewall rules, only suspected because there is no obvious problem at the wifi connection.
Getting rather complicated. The “Packet sniffer” tool on WLAN1 might tell us what the communication really is.
An export of the configuration (“export file=yourfilename hide-sensitive” command in a terminal ) would allow to check for what is configured in the Groove.
Nothing in the LOG ?
I reset the configuration on our other Groove (we have two units) and it now has internet access. Hopefully this time it will continue to work. If not I will run the “Packet sniffer” and get an export of the configuration.
Thanks for your help.
Oh, and yes they put up a new AP right next to us, that’s why the signal is so strong.