Mikrotik limiting traffic

Hi,

We have a client with a fibre provider proving 20mbps over a dhcp connection.
When connecting the mikrotik and getting their public IP over the dhcp all is working but conneciton is limited to 10mbps, there isn’t any queues or firewall rules.
When connecting another router to the fibre and then to the mikrotik, so in both cases the LAN is connected to the mikrotik the full 20mbps is available.

What can the problem be? I tried playing with TX and RX flow control and changing different settings but no more than 10mbps is available if the mikrotik is connected directly to the ONT.